Delivery & Returns for Janitorial Cleaning Supplies & Products

Delivery and Returns Policy for our Janitorial Supplies, Cleaning Products and more

Delivery periods and dates are given in good faith, but are not the subject of any warranty or condition, and time shall not be of the essence of the contract in these respects. No liability will attach to the Company if delivery periods or dates are not met for any reason whatsoever. Please advise us of any non delivery within 10 days and confirm in writing to enable us to claim under the carriers terms. Any shortage or damage on delivery must be reported to us immediately and confirmed in writing within 3 days.

Should you wish to return an item, we will be happy to refund in full or exchange, if it is in full resaleable condition. Returns should be made within reasonable time (usually 30 days) and in original undamaged packaging.

Should goods be delivered faulty, incorrect or damaged, please report to us immediately and confirmed in writing within 3 days of delivery.

Please note that there may be a collection charge for any items returned.

In both instances, please email customer support on support@jansanuk.com  to obtain details on how to return your product.